Käpylä,
J., Kaasinen, E., Lönnqvist, A. and
Väänänen-Vainio-Mattila, K.
(2009) Usability as a Driver of Customer Productivity in
Mobile
Business Services, In Proceedings of the International Forum on
Knowledge Asset Dynamics (IFKAD), 4th Edition on: Intellectual Capital
Management and Innovation Capacity, February 17-18, 2009, Glasgow, UK.
Tiainen, M., Wigelius H. and Lonnqvist A. (2009) Measuring Mobile Service Innovation. Initiative for sustainable
and
more equal development.
Accepted to Ubicomm 2009.
Vuolle, M., Kallio, T., Kulju, M., Tiainen, M., Vainio, T., and Wigelius, H. (2008) Developing a Questionnaire for Measuring Mobile Business Service Experience. To be appeared in Proc. MobileHCI 2008.
Vuolle, M., Aula, A., Kulju, M., Vainio, T., and Wigelius, H. (2008) Identifying usability and productivity dimensions for measuring success of mobile business services. Journal of Advances in Human-Computer Interaction. ISSN: 1687-5893, e-ISSN: 1687-5907, doi:10.1155/AHCI.
Vuolle, M. (2008) Understanding Customer Productivity in Mobile Business Services. In Proc. of the International Forum on Knowledge Asset Dynamics (IFKAD), June 26-27, 2008, Italy.