CV
Professional work experience
- 1/2000 - : Professor in usability, Tampere University of
Technology. Director of unit of Human-Centered Technology (IHTE)
Part-time professorship 1/2000- 12/2004, full professor since 1/2005.
Responsible project
leader in the topics related to user experience with mobile
devices and services, user-centered design in machine automation, HCI
in ubiquitous environments, etc. Teaching in user experience,
user-centered design
and usability. Supervision of MSc and DrTech/PhD theses. Pre-examiner
and opponent in several doctoral dissertations in both Finland and
internationally. In 2008-2009, the
vice director of department of Software Systems.
- 1/2011-12/2011: Part-time visiting professor at Mobile Life Centre @ Stockholm University, enabled by
Nokia Foundation's grant. Research on user experience of embodied interaction in multi-device environments.
- 8/2008 - 7/2010: Part-time visiting professor at Nokia Research Center. Development of evaluation and design methods for user experience.
- 4/2001 -6/2004 : Director of Consumer Insights, Nokia Inc.
Leading an international and interdisciplinary team of researchers and
internal consultants in the following areas: Consumer research, brand
research and trend research. Developing consumer-centered product
design processes in cooperation with Nokia´s business units.
- 9/1998 - 3/2001: Senior Research Manager, Nokia Mobile Phones.
Management of research projects on end-user needs for mobile
applications and devices. Setting up and managing a research team for
usability, user interfaces, human-computer interaction and contextual
design.
- 10/1995 - 8/1998: Usability Consultant, Nokia Research Center.
Product usability development and consultancy in usability processes
and methods in mobile communications, home multimedia terminals and
telecommunications network management.
- 10/1991 - 9/1995: Researcher, Computer Graphics Center (Zentrum für Graphische Datenverarbeitung), Darmstadt, Germany.
Research on multimedia information systems and novel user interfaces.
- 2/1991 - 9/1991: Researcher at Telecom Finland on user interfaces of multimedia systems for Computer Supported Cooperative Work (CSCW).
- 1984-1987 (summer traineeships and part-time during semesters): Trainee/software developer, Imatran Voima Ltd.
Design and implementation of a simulation system for energy production
by power plants. Development of a system for research of heat pumps and
electric cars.
- 6/1988 - 8/1988: Trainee/software designer at Siemens GmbH in Munich, Germany.
Design and development of software for a simulation system of a driverless transport systems.
-
University education
- 1995: Dr.Tech. (Dr.-Ing.) in Computer Science at the
Technical University of Darmstadt, Germany. Supervisor: Prof. J.L.
Encarnaçaõ. Doctoral dissertation entitled Metaphor-Based User Interfaces for Information Authoring, Visualization and Navigation in Multimedia Environments.
- 1991: Master of Science in Technology (Information Technology)
at the Technical University of Helsinki. Main subjects: Knowledge
Engineering, Software Engineering. Master’s thesis entitled Multimedia Cooperative Work - the Users View.
- 1990: Master of Science in Advanced Methods in Computer Science (Human-Computer Interaction) at the University of London, Queen Mary and Westfield College. Master’s thesis entitled Application
of Discourse Analysis Techniques to the Representation of Dialogue in
Natural Language and Direct Manipulation Interfaces.
- 1988 - 89: Exchange programme scholarship at the University of
Minnesota, Minneapolis, USA. Studies in Computer Science, Artificial
Intelligence and Linguistics.
-
Academic tasks
- Opponent of doctoral theses
Simo Säde, University of Arts
and Industrial Design of Helsinki, December 2001: Cardboard mock-ups and
conversations – Studies on user-centered product design.
Jonna Häkkilä, University of Oulu, Faculty of
Information Technology, Department of Electrical Engineering and
Computer Science, January 2007: Usability with context-aware mobile applications: Case studies and design guidelines.
Stina Nylander, Uppsala University, Department of Information Technology, member of the PhD committee in February 2007: Design and Implementation of Multi-Device Services.
Antti Aaltonen, University of Groningen, Faculty of Mathematics and Natural Sciences, March 2007: Facilitating personal content management in smart phones.
Michael Stal, University of Groningen, Faculty of Mathematics and Natural Sciences, March 2007: Understanding and analysing software architecture (of distributed systems) using patterns.
Annu-Maaria Nivala, Helsinki University of Technology (TKK), Department
of Computer Science and Engineering, November 2007: Usability perspectives for the design of interactive maps.
Ernst Kesseler, doctoral dissertation in University of Groningen, Faculty of Mathematics and Natural Sciences, in September 2008: Safety is no accident: Contributions
to achieving certifiable safe software.
Anton Janssen, doctoral dissertation in University of Groningen, Faculty of Mathematics and Natural Sciences, in September 2008: Architectural design decisions.
Arnold Vermeeren, doctoral dissertation in Technical University of Delft,
in March 2009: What's the problem?: studies on identifying usability
problems in user tests.
Javed Khan, doctoral dissertation in Technical University of
Eindhoven, in November 2009: Mediated
awareness for intrafamily communication.
Mikko
Rajanen, doctoral dissertation in University of Oulu, faculty of
Science, department of Information processing science, in December
2012: Applying usability-cost –benefit analysis – explorations in
commercial and open source software development contexts.
Dipak Surie, doctoral dissertation in University of Umeå, Sweden,
department of Information Science, member of the PhD committee in
February 2007: Egocentric Interaction for Ambient Intelligence, in
January 2012.
- Pre-examination of doctoral and licenciate theses
- Roope Raisamo’s licenciate dissertation in University of Tampere, in 1997, topic (translated from Finnish): Advancing direct manipulation by
two-handed usage of a drawing program.
-
Mika Tynkkynen’s licenciate dissertation in Tampere University
of Technology, in 2001, topic (translated from Finnish): Development needs of
information ergonomics in a harvester.
- Virpi Roto, doctoral dissertation in Helsinki University of Technology (TKK), Department
of Computer Science and Engineering,
in 2006, Web Browsing on Mobile Phones – Characteristics of User Experience.
- Jonna Häkkilä, doctoral dissertation in
University of Oulu, Faculty of Information Technology, Department of
Electrical Engineering and Computer Science, in 2006: Usability with context-aware mobile applications: Case studies and design guidelines.
- Antti Aaltonen, doctoral dissertation in University of Groningen, Faculty of Mathematics and Natural Sciences, in 2006: Facilitating personal content management in smart phones.
- Stina Nylander, Uppsala University, Department of Information Technology, in 2006: Design and Implementation of Multi-Device Services.
- Ernst Kesseler, doctoral dissertation in University of Groningen, Faculty of Mathematics and Natural Sciences, in 2007: Safety is no accident: Contributions
to achieving certifiable safe software.
- Arnold Vermeeren, doctoral dissertation in Technical University of
Delft, in 2009: What's the problem?: studies on identifying usability
problems in user tests.
- Javed Khan, doctoral dissertation in Technical University of
Eindhoven, in 2009: Mediated awareness
for intrafamily communication.
- Anne Kaikkonen, doctoral dissertation in Helsinki University of
Technology, in 2009: Internet on Mobiles:
Evolution of Usability and User Experience.
- Timo Koskela,
doctoral dissertation in University of Oulu, Faculty of Technology,
Dept of Computer Science and Engineering, in 2011: Community-centric mobile peer-to-peer services: Perfromance evaluation and user studies.
Supervision of theses and
dissertations
Since 1992, supervision of Master’s theses in Technical University of Darmstadt (10)
and in Tampere University of Technology (70).
Supervision
of doctoral dissertations in Tampere University of Technology:
- Eija
Kaasinen (Dr. Tech. dissertation in June 2005): User acceptance of mobile
services –
value, ease of use, trust and ease of adoption. Doctoral dissertation.
VTT Publications 566. Opponent: Prof. Kia Höök from KTH,
Sweden.
- Inka
Vilpola (Dr. Tech. dissertation in June 2008). Applying
User-Centered Design in ERP Implementation Requirements Analysis. Opponents: Prof. Jan Gulliksen, University of Uppsala and Dr. Raimo Hyötyläinen, VTT Finland.
- Teija Vainio (PhD dissertation in November 2011). Applying Urban Planning and
Design Principles into the Design of Mobile Multimodal Navigation Aids. Opponent: Prof. Giulio Jacucci, Helsinki University.
- Satu
Jumisko-Pyykkö (Dr. Tech. dissertation in May 2011): Evaluation of
experienced audiovisual quality on mobile devices. Opponent: Prof.
Sebastian Möller, TU Berlin. Accepted with distinction.
- Ongoing: Supervisor
of ~12 active DrTech/PhD students working in both TUT and industry.
- Expert in evaluating university positions
- Expert for a professorship in Aalto university, Finland, in May 2010. Professorship in Networking Technology, especially
human-centered communication (12 applicants).
- Expert for a senior lecture in KTH Stockholm, Sweden, in
January 2010. Senior lecturer in Human-Computer Interaction, with
specialization torwards interaction design (17 applicants).
- Expert for a promotion to an associate professor in Human-Computer Interaction in KTH Stockholm, in May 2011.
- Expert for a promotion to a professor in Human-Computer Interaction in KTH Stockholm, in May 2011.
Programme committees and reviews of conference and journal papers
-
Editor of Journal of
Interacting with Computers (2009-), Elsevier.
- Technical chair of Mobile and Ubiquitous Multimedia (MUM'12).
- Member of the programme committee of CHI 2012 and CHI 2013 (Chair of Special Interest Groups SIGs).
- General chair of EuroHaptics 2012.
- Member of the programme committee of Software
Ergonomics'95 conference in Germany.
-
Member of the
programme committee of Scandinavian HCI'00 and NordiCHI 2010.
- Member of the programme committee of MobileHCI 2001, 2006, 2010 and 2013.
- Senior programme committee member for MobileHCI 2011.
- Member of the programme committee of Mobile and Ubiquitous Multimedia 2010.
- Member of the programme committee of MindTrek (academic track) 2009, 2010, 2011.
- Member of programme committee for SEAA'11, Euromicro Conference on Software Engineering and Advanced Applications.
- Reviewer of papers in Mobile HCI 2001, 2005, 2006, 2007, 2008, 2010, 2011.
- Reviewer of papers in ACM CHI'1997, 2008, 2009, 2010, 2011, 2012.
- Reviewer of papers for Interact 2009.
- Reviewer of papers for Information Systems Journal, Blackwell, 2007.
- Reviewer of papers for International Journal of Mobile HCI
(IJMHCI), Special Issue on Mobile Internet User eXperience (MIUX), IGI
Global, 2008.
- Other scientific and professional activities
- Member of the board of Tivit Ltd in 2008-2009 (Tivit is the Finnish innovation research funding company).
- Member of Nokia Innovation Center Tampere steering group since August 2007.
- Expert evaluator
for the Academy
of Finland in the panel
of information technology in 2000 and 2007.
Founding and steering team member of the
User-Centered Information Technology (UCIT) post-graduate researcher school in
2001-.
Reviewer of EC IST projects MIMOSA and MINAMI in the topics of ambient intelligence in 2005-2010.
-
Organised tutorials, workshops and SIGs, and given keynotes
Tutorial in the German Conference for
Software Ergonomics'95, Darmstadt,
February 1995: Multimedia User Interfaces.
Tutorial in the International
World-Wide-Web Conference'95, Darmstadt,
April 1995: Multimedia User Interface
Design Principles for WWW-Documents.
-
Workshop in CHI’2000: Future HCI in Mobile Devices, together with
Satu Ruuska, Matthias Schneider-Hufschmidt and Bruno van Niman.
Workshop in CHI’2008: User Experience evaluation methods in product
development (UXEM), together with Virpi Roto and Marc Hassenzahl.
Workshop in Interact’2009: User Experience Evaluation Methods in
Product Development (UXEM’09), together with Virpi Roto, Effie Law and
Arnold Vermeeren.
- Workshop in CHI'12:Theories behind UX Research and How They Are Used in Practice, together with Marianna Obrist, Effie Law, Virpi
Roto, Arnold Vermeered and Elizabeth Buie.
-
Special Interest Group (SIG) in
CHI’2011: UX Research: What Theoretical Roots Do We Build On – If Any?, together with Marianna Obrist, Effie Law, Virpi
Roto, Arnold Vermeered and Kari Kuutti.
Special Interest Group (SIG) in Interact’09:
Postgraduate studies in the field of HCI,
together with Teija Vainio, Kari-Jouko Räihä and Poika Isokoski.
Special Interest Group (SIG) in CHI’11: UX Research: What Theoretical Roots Do We
Build On – If Any? together with Marianna Obrist, Virpi Roto, Effie Law,
Arnold Vermeeren and Kari Kuutti.
Expert member of Doctoral Consortia in MobileHCI 2008 and MobileHCI 2009.
Co-organiser of Doctoral Consortium in
NordiCHI 2010.
Keynote in Smart Systems’08, Seinäjoki, Finland:
From usability to user experience of
machinery automation systems.
Keynote in COMSWARE’09, Dublin, Ireland:
User experience of mobile and ubiquitous
services: How to build in the user value?
TEACHING AT UNIVERSITY
In years 2000-2002,
development of the study programme (major) of Usability in Tampere University
of Technology, dept. of Software Systems (the main responsible for the design
and implementation of altogether 12 courses).
In 2000, development and teaching of a post-graduate seminar in Tampere University of
Technology on Internationalisation and cultural user interfaces.
In 2001, development and teaching of a seminar in Tampere University of Technology on
Accessibility and needs of special user groups for user-centered information
technology.
In 2004, development and teaching of a post-graduate
seminar in Tampere University of Technology on Consumer research and user-centered design.
In 2005, development and teaching of a post-graduate
seminar in Tampere University of Technology on Quantitative analysis of user experience.
In 2006, development and teaching of a post-graduate
seminar in Tampere University of Technology on Theories and approaches of human-centered technology.
In 2008, development and teaching of a post-graduate
seminar in Tampere University of Technology on User Experience (UX) in Design of Interactive Products and Services.
In 2006, 2007 and 2008, development and teaching the course in Tampere
University of Technology on User-Centered
Product development.
In 2008-2011, responsible teacher of Usability
research methods and Introduction to usability courses in Tampere University of Technology.
In 2012, responsible teacher for the postgraduate seminar in HCI at Tampere university of Technology on Experience-Driven Design.